“Your Police Service, Your Say” – Office for Policing, Fire, Crime and Commissioning to host online meeting driven by interest from the public.
On Friday 17 May, the Office for Policing, Fire, Crime and Commissioning (OPFCC) will host an online public meeting where the Chief Constable will be held to account on behalf of the public.
This meeting will focus on Serious and Organised Crime and include updates on:
· A look at the latest performance data in areas of public interest.
· An in-depth discussion on a key theme of public concern identified in line with the current police and crime plan.
· An opportunity to raise issues that matter to the public for discussion with chief officers.
· An update on the progress made against third party reports. For example, His Majesty's Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) to provide the OPFCC and the public with evidence of improvements.
· A dedicated question and answer time to ask the Chief Constable and senior leadership team questions submitted by members of the public.
Residents of York and North Yorkshire are invited to join the online public meeting.
Questions relating to serious and organised crime are encouraged, but questions for any area of the police service are welcome and should be submitted using the online form on our website: https://www.northyorkshire-pfcc.gov.uk/YourVoice/
The purpose of these regular online public meetings is to hold the Chief Constable to account for their delivery of the Police and Crime Plan, to ensure they are achieving the objectives, set through public consultation and generating positive outcomes.
Delivery Plan
The Office for Policing, Fire, Crime and Commissioning publishes a Delivery Plan which sets out what the Office does to deliver the Police & Crime Plan, Fire and Rescue Plan and the Violence against Women and Girls Strategy, and more importantly, the services that we will deliver to improve public confidence in policing, assist victims to cope and recover from crime and to address the root causes of crime and antisocial behaviour in our communities.
Assurance Framework
Underpinning the Delivery Plan is the Assurance Framework, which sets out how the Office holds the police and fire services to account for delivery. Part of this includes the terms of reference for the live streamed Online Public Meetings which from May 2023 have included a standing agenda item for the Chief Constable to report on progress against His Majesty's Inspectorate of Constabulary and Fire & Rescue Services improvement plan in a public forum. This means the improvements to service can be closely monitored by the public.
Scrutiny does not stop at these meetings and continues in every Scrutiny Panel, Executive Board, HMICFRS Improvement Board, Risk and Assurance Board.
The online public meeting will be streamed live on Friday 17 May at 10:00am and can be accessed via:
· OPFCC website: https://bit.ly/opm17may2024
· YouTube Channel: https://youtube.com/live/olTNXxJdl0Y
· or Facebook page: https://fb.me/e/5bnSFV9NI
The meeting will also be recorded and become available to watch on the same channels at the public’s convenience.
Office of Police, Fire and Crime Commissioner to be renamed York and North Yorkshire Office for Policing, Fire, Crime and Commissioning
The first York and North Yorkshire Combined Authority Mayoral Election took place on Thursday 2 May 2024. The Mayor will take up the role officially on 7 May 2024.
On 7 May 2024 the roles and responsibilities of the Police, Fire and Crime Commissioner will transfer to the York and North Yorkshire Mayor.
On the same day, the Office of the Police, Fire and Crime Commissioner will become part of the York and North Yorkshire Combined Authority.
From 7 May 2024 the Office of the Police, Fire and Crime Commissioner will be renamed the York and North Yorkshire Office for Policing, Fire, Crime and Commissioning (OPFCC).
From 7 May 2024, and until the Mayor determines, in conjunction with the Combined Authority Leadership Team, that changes should be planned and implemented:
· Our website is not moving and will retain the same address: https://www.northyorkshire-pfcc.gov.uk/
· Our email addresses will remain the same, for example:
For general enquiries: This email address is being protected from spambots. You need JavaScript enabled to view it.
For Customer Services: This email address is being protected from spambots. You need JavaScript enabled to view it.
· Our telephone number will remain the same: 01423 569 562
· Our team will continue to work all over the county with our base remaining at Harrogate Police Station.
We will have a new logo, but we have kept it very similar to the old one to retain the brand identity which we have established since 2012.
Here’s a reminder of some of the services provided by our office:
Customer Services
· The Customer Service Team will continue to manage all compliments and complaints for both North Yorkshire Police and North Yorkshire Fire and Rescue Service from 7 May.
· The Customer Service Team will remain the entry point for all complaints. For clarity:
· Complaints and compliments about North Yorkshire Police will to be handled by the York and North Yorkshire Office for Policing, Fire, Crime and Commissioning - Customer Service Team (previously known as Commissioner’s independent Complaints and Recognition Team), to ensure fairness, for both residents and the police.
· Complaints and compliments about North Yorkshire Fire and Rescue Service will be handled by the York and North Yorkshire Office for Policing, Fire, Crime and Commissioning - Customer Service Team (previously known as Commissioner’s independent Complaints and Recognition Team), to ensure fairness for both residents and the Fire and Rescue Service.
For more information on complaints and compliments and how they are dealt with visit: https://www.northyorkshire-pfcc.gov.uk/how-can-we-help/complaints/
Supporting Victims in North Yorkshire - For when you’ve been a victim of crime or think you may have been.
Our Supporting Victims Team will continue to provide support for anyone affected by crime. This includes people who have been a victim of crime themselves, people who have suffered a bereavement as a result of crime, people who are the family spokesperson for a victim, the parents or guardians of victims under 18, and members of staff where their business has been subject to crime.
If you have suffered as the result of a crime and you are finding it hard to cope, Supporting Victims can help you – even if you have decided not to report that crime to the police. The first step is to get in touch with the Supporting Victims team. You can do this by
· phone: 01609 643 100 or by
· email: This email address is being protected from spambots. You need JavaScript enabled to view it.
· visit: www.SupportingVictims.org to find out more
Scrutiny
We will continue to work with communities the police and fire services to develop plans for Policing, Crime and Fire and Rescue: https://www.northyorkshire-pfcc.gov.uk/plan/
We will continue to scrutinise North Yorkshire Police and North Yorkshire Fire & Rescue Service to enable the Mayor to hold Chief Officers to account.
Read our Assurance Frameworks:
https://www.northyorkshire-pfcc.gov.uk/police-oversight/governance/assurance-framework/
https://www.northyorkshire-pfcc.gov.uk/fire-oversight/governance/assurance-framework/
We will continue to hold monthly Online Public Meetings which are broadcast LIVE. - Your Mayor - Your Voice: https://www.northyorkshire-pfcc.gov.uk/yourvoice/
At these public meetings, the performance of the police and fire service will be scrutinised, on YOUR behalf.
These meeting also enable the public to ask their questions which the Mayor will ask The Chief Constable and Chief Fire officer on their behalf.
Full details on the subjects under the spotlight, how to watch and ask your questions are published on our website: https://www.northyorkshire-pfcc.gov.uk/opm/
Commissioning Services
We will continue to commission excellent services and ensure they are available for victims of crime, to support them to cope and recover; for perpetrators to address the root causes of offending and reduce the chances of re-offending; and for vulnerable people coming into contact with the police to enable them to access the support they need: https://www.northyorkshire-pfcc.gov.uk/for-you/services/commissioned-services/
Funding a Community Project
We will continue to provide funding for community projects via the Community Fund, Community Safety Services Fund and Serious Violence Duty Fund: https://northyorkshire-pfcc.mixd.co.uk/how-can-we-help/community-projects/
Tackling Violence Against Women and Girls
We will continue to lead the governance and support the delivery of the Joint Violence against Women and Girls Strategy which sets out a collective commitment from groups and organisations across the area, including North Yorkshire Police, North Yorkshire Fire and Rescue Service, North Yorkshire remove County Council and City of York Council, and has been written collaboratively and following extensive consultation with victims and survivors themselves: https://www.northyorkshire-pfcc.gov.uk/womenandgirls/
Delivery Plan
To find out more about the planned work of our office read our Public Delivery Plan 2024/25: https://www.northyorkshire-pfcc.gov.uk/commissioner/office/plan/
Working together
We will continue to work with other organisations, such as Government, national agencies, local authorities, and the criminal justice system, to deliver positive outcomes for York and North Yorkshire, keeping people safe, and feeling safe.